Frequently Asked Questions

Commonly asked questions asked by students and faculty.

1. What are the library hours?
2. Can I access the Internet in the library?
3. Where are the videos, CDs, and DVDs located?
4. Where do I find items that my professor put on hold (reserve)?
5. Can I purchase a Community Card or Associated Member Card at any time when the library is open?
6. Where can I return books?
7. Why is it so hot and grimy looking in the library?

1. Can I get change for bills and coins?
2. Where are the photocopiers located?
3. Where are the public payphones and campus telephone located?
4. Are there any staplers, paperclips, pencils, pens, scissors, white-out, scotchtape, and paper that I can use?
5. Do I need to activate my card with the Library before borrowing items?

1. What will happen if my fines reach $10.00?
2. My library fines are $10.50. If I pay under $10.00 will I be able to borrow library materials?
3. My library fines are $10.50. If I pay under $10.00 will I be able to receive my transcripts, diploma or register for classes?
4. Why was $20.00 added to my fine?
5. Do I have to pay the lost item fee if I return the item?

1. What is a Print Reserve?
2. Fine policy?
3. How many reserve items can a patron checkout?
4. Which copyright guidelines do we follow?
5. Can patron renew reserve items?
6. Processing time
7. Number of copies
8. How to put items on reserve

1. What is a Media Reserve?
2. What's the difference between Media Reserves and Bookings?
3. How long can an item be on reserve?
4. How soon can I turn in my reserve list (request form), and how long will it take to process it?
5. Can an instructor take out for class showing an item that is on reserve for their or someone else's class?

1. What is Media Booking?
2. What's the difference between Bookings and Media Reserves?
3. How long can I have the item?
4. How soon can I turn in my requests for classroom showing, and how long will it take to process them?
5. Why are certain items on reserve checked out for so long, and can we request to get it back before then?
6. Why are items for classroom showing put on reserve, and why should I have to pay for overdue fines?
7. When can I pick up my booking?
8. Why won't certain DVDs play in my classroom?

1. What equipment is available?
2. Can you duplicate a tape for me?
3. Can I connect my camcorder to AV Center equipment?
4. May I borrow AV Center equipment for use outside the Center?
5. Do you have DVD players that will play all regions?
6. Where can I rewind my videotape?
7. Can I watch my own video in-house?

1. Why can I not request media even though its status is listed as 'Not Checked Out'?